1. On-going temporary role offering immediate start
2. Possibility of going perm
About Our Client
This is an opportunity to join a well-established and respected small-sized organisation. The company focuses on providing quality services to its customers and maintaining a strong reputation in the Warrington area.
Job Description
3. Handle customer inquiries via phone, email, and other communication channels professionally and efficiently.
4. Provide accurate information and resolve issues related to property services and support.
5. Maintain up-to-date records of customer interactions and follow-ups using the company's systems.
6. Collaborate with other departments to ensure a seamless service experience for customers.
7. Identify and escalate complex issues to the appropriate team or manager.
8. Assist with administrative tasks and documentation as required by the customer service department.
9. Ensure compliance with company policies and standards during all customer interactions.
10. Contribute to improving customer service processes and outcomes.
The Successful Applicant
A successful Temporary Customer Service Advisor should have:
11. Previous experience in a customer service.
12. Strong communication and interpersonal skills to engage effectively with customers.
13. Proficiency in using computer systems and managing records accurately.
14. The ability to remain calm under pressure and solve problems efficiently.
15. A customer-focused attitude with a commitment to delivering high-quality service.
What's on Offer
16. Competitive hourly rate.
17. Weekly pay.
18. On-site parking.
19. Possibility of going perm.
If you are enthusiastic about providing exceptional customer service and are ready to take on this rewarding role, we encourage you to apply.