We are recruiting on behalf of a housing association in Leicester for a Lettings Assistant to join their team on a full-time, fully remote basis. This is a temporary role initially until March 2026, providing essential support to the lettings and allocations function during a busy period.
Key Responsibilities of a Lettings Assistant:
Processing housing applications and carrying out eligibility and verification checks
Advertising available properties through choice-based lettings systems
Uploading and managing supporting documentation accurately and securely
Updating housing management and allocations systems (e.g. Locata)
Providing general administrative support to the lettings and housing teams
Responding to customer enquiries in a professional and timely manner
Ensuring all work is completed accurately and within agreed deadlines
The Ideal Candidate Will Have:
Previous experience working within social housing
Good knowledge of choice-based lettings processes
Strong customer service and communication skills
Excellent attention to detail and the ability to manage competing priorities
Confidence using housing management or allocations systems (such as Locata)
Ability to work independently in a remote working environment
What's on Offer for this Lettings Assistant role:
Fully remote working
Full-time hours
Opportunity to work with a well-established housing association
Immediate start available
Contract running until March 2026
If this Lettings Assistant role is of interest please apply or contact (url removed)