Security Control Room Officer
Location: Edinburgh
Division: Workplace Division - Facilities Branch Organisation: Public Sector Client
Role Overview
Join the dedicated Security Control Room Team, a vital part of a public sector client's 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols.
As a Security Control Room Officer, you'll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.
Key Responsibilities
Operate CCTV systems and analytics to proactively detect and respond to security incidents
Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary
Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols
Provide keyholder services for the public sector client and partner organisations, including site access and securing premises
Conduct scheduled and ad-hoc mobile patrols across Edinburgh to verify building and grounds security
Manage access control during silent hours, ensuring only authorised personnel enter secure sites
Serve as first responder for out-of-hours activations of the Resilience Room
Assist with administrative tasks to support smooth control room operations
Additional Information
Shift Pattern: 12-hour shifts on a 4-on / 4-off rotational basis
Allowance: 21% Shift Disturbance Allowance (pensionable and taxable)
Requirements: Full UK driving licence and SC-level security clearance
Training: SIA CCTV Operator's Licence training provided if not already held
Success Profile
Candidates will be assessed on a mix of skills, experience, and behaviours aligned with the following competencies:
Seeing the Big Picture - Level 1
Communicating and Influencing - Level 1
Delivering at Pace - Level 1
Working Together - Level 1
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