Job Title
Store Manager
Location
Bromsgrove
Salary
Basic Salary: GBP 30,000 per annum
On Target Earnings (OTE): Between GBP 40,000 and GBP 50,000+ per annum
Shift and Schedule
Trading hours 9 am to 5:30 pm, Monday to Saturday; closed on Sundays. 5 days on / 2 days off pattern.
What's In It For You
* Starting salary between GBP 30,000, increasing after successful probation.
* Monthly commission, paid on performance, with an uncapped structure that rewards results.
* Join an award-winning franchise recognised for excellence within the telecoms industry.
* Enjoy exclusive staff discounts on phones, plans and accessories, plus extended perks for friends and family.
* Access premium accessories at cost price – ideal for tech lovers and savvy savers alike.
* Regular team incentives, social events and monthly recognition awards to celebrate wins and keep things fun.
About the Role
Priority Recruitment are pleased to present this exciting opportunity for a Store Leader based on the high street in the Bromsgrove area. This role offers complete autonomy, a defined progression path and the chance to be part of an award‑winning sales team. With industry‑leading support and a tailored training platform, this role offers plenty of opportunities for personal and professional growth. Our client is a leading telecoms brand, proud of providing competitive mobile and broadband contracts and the hottest new phones and accessories.
Responsibilities
* Welcoming customers into the store and setting the tone for a professional, approachable, customer‑first environment.
* Leading by example on the shop floor, offering tailored advice on mobile plans, handsets, broadband and tech accessories based on each customer's needs.
* Managing day‑to‑day operations, ensuring the team delivers outstanding service and achieves commercial targets.
* Coaching and motivating team members to hit KPIs, build product knowledge and grow confidence in selling and upselling telecom solutions.
* Overseeing the sales floor, stepping in to support team members, resolve customer queries and drive performance.
* Monitoring and maintaining stock levels, processing deliveries and ensuring all products are merchandised in line with brand standards.
* Handling transactions, returns and customer escalations with confidence and care, ensuring every customer leaves satisfied.
* Taking ownership of store presentation, compliance and cleanliness, ensuring everything runs smoothly behind the scenes.
* Reporting on daily/weekly sales figures, identifying areas for improvement and implementing plans to boost results.
* Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs and operational improvements.
* Bringing energy, organisation and initiative, being the go‑to person when things need sorting quickly and effectively.
Qualifications
* Proven background in a telecoms, tech or customer‑focused retail/sales environment.
* Confident leading from the front, experienced in coaching and motivating teams to smash sales targets.
* Thrives in fast‑paced, target‑driven settings where every day brings new challenges.
* Strong track record of delivering results, both individually and through others.
* Hands‑on and proactive – comfortable rolling up sleeves on the shop floor as well as reviewing performance.
* Passionate about tech and telecoms, staying up to date with the latest products, plans and market trends.
* Clear, confident communicator who knows how to get the best out of their team and build customer trust.
* Positive, solutions‑focused attitude, driven by hitting goals and creating a brilliant in‑store experience.
* Comfortable working independently and making decisions that benefit the team.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Advertising Services
#J-18808-Ljbffr