Benefits
* Complimentary access to our health club, group exercise classes, and golf facilities.
* Bonus holiday days to reward long tenure - because we truly value commitment.
* Wedding Day off (conditions apply).
* Birthday Day off (conditions apply).
* A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
* 70% off meals while on duty and 25% off when off-duty.
* 25% off retail.
* 25% off spa treatments (if booked and taken on the day).
* Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
* Access to our Employee Assistance Programme, offering support for any challenges you may face.
* Personal development programs to support growth and for the considerable opportunities in our expanding group.
* Take advantage of our Cycle to Work scheme for a greener commute.
* Exclusive competition opportunities for team members with a golf handicap.
* Wagestream, offering financial flexibility.
* Free parking.
* Uniform provided.
The Role
Are you passionate about maintaining the highest standards of cleanliness, comfort, and safety? We are looking for an enthusiastic and dedicated Head Housekeeper to lead our team and ensure an exceptional guest experience.
In this key role, you'll supervise and plan the work of our housekeeping team, making sure that tasks are completed to the highest standards. You’ll be responsible for scheduling shifts, inspecting the team’s work, and ensuring we’re always stocked up on supplies. You’ll also take charge of lost and found items, reporting any maintenance or repair needs, and coordinating deep cleaning activities to keep the hotel pristine. You’ll collaborate with other departments for special events and regularly inspect facilities to maintain cleanliness, safety, and health standards.
This is a fantastic opportunity to make a significant impact while working in a supportive and dynamic environment. You will be reporting to the Hotel Manager, contributing to the smooth day-to-day operations and ensuring every guest has a memorable stay.
Experience & Skills Required
Club, resort or other hospitality industry housekeeping experience, preferably in a supervisory role.
Schedule
* We operate a 7‑days a week business, between 0600 to 2300.
* Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays.
Embracing You
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.
Be yourself - we like it that way!
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