Sales Administrator
Near Bury St Edmunds (office relocating to Stowmarket long term)
£27,000 per annum
Permanent
Full time, Monday to Friday (office hours, some flexibility available)
On behalf of our client based near Bury St Edmunds, we are looking for a Sales Administrator to join a friendly and supportive team.
This role is key to helping the sales department run smoothly by handling admin tasks, supporting customer relationships, and working closely with other departments. The ideal candidate will be organised, detail-focused, and confident communicating with others. Some travel may be required, so a UK driving licence and access to a vehicle is essential.
Main duties:
Help the sales team with day-to-day tasks from start to finish of the sales process
Create and manage quotes, orders, and contracts
Work with other teams to make sure customer orders are completed correctly and on time
Keep track of order progress, sharing updates with the team and customers
Support with the preparation of meetings, presentations, and industry events
Be the first point of contact for customer questions, escalating more complex issues when needed
Build and maintain good relationships with customers through clear, consistent communication
Keep customer and sales records up to date in the CRM system
Help with sales reporting, finding ways to improve processes
Organise meetings, manage calendars, and arrange travel for the sales team
Keep sales documents organised and easy to access
Learn about the company's products and stay informed about the market
Support with marketing tasks when needed Key skills:
Previous experience within either an admin, sales support, or customer service role
Experience using CRM systems
Strong written and verbal communication skills
Good at staying organised and meeting deadlines
Able to solve problems and pay attention to detail
Confident using Microsoft Office (Word, Excel, Outlook, etc.)
Friendly and helpful attitude with a focus on customer service
Comfortable working as part of a team
Flexible and able to adapt to change
A qualification in business, marketing, or a related subject is a bonus but not essential Benefits:
25 days holiday plus bank holidays
Life insurance
Company pension
Share incentive scheme
Free onsite parking If you are interested in this role, please apply with your current CV or contact the Bury St Edmunds office for more information today, on (phone number removed)