At 3forge, we are developing the next generation of hybrid application development platforms. Our platform allows developers to quickly build customized business critical web solutions with a focus on workflows, real-time visualizations and data discovery without limitations. As a 3forge Technical Writer, you will be in charge of all of our technical documentation, release notes, manuals, on-line documentation and video clips.
Responsibilities
* Write new documentation explaining 3forge's product
* Review all existing 3forge product technical documentation, identify gaps, deficiencies, etc.
* Recommend the best approach and improvements to documentation format and presentation.
* Re-organize/ Rewrite/ Reformat technical documentation as required to produce professional technical documentation to be used by our clients.
* Maintain and produce on-going updates of documentation as new product features are added or changed.
* Produce release notes and documentation for 3forge product releases
* Self-motivated to accomplish tasks and projects
* Working with a global team across regions
Requirements
* Bachelor's degree or higher in Computer Science or other related disciplines.
* 1+ years of proven experience in writing professional and technical documentation
* Excellent English writing and verbal communication skills
* Proficient in Markdown, video recording, and video editing
* Proficient with SQL and databases systems
* Proficient with UNIX operating system and shell: writing scripts, vi editor, permissions, etc.
* Strong research, analytical and communication skills: Can effectively understand, discuss and explain complex technical concepts.
* Experienced working in a team environment
* Ability to undertake multiple projects and deliver on tight deadlines
Compensation Package
* Health insurance coverage
* Annual paid sick/leave days and other staff benefits
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