Operations Coordinator – Hospitality Office – Based in Newcastle Problem-Solving Role – Operational Support – Staffing Coordination – HR – Office Manager Negotiable Salary, Office based - Monday–Friday role. Supportive team and long-term opportunity Fast-paced, people focussed role with stability. Plenty of variety – assist management in staffing, coordination, and problem-solving to ensure smooth operations. Ready for a new challenge in hospitality? Jasmine @ Duval is recruiting A brilliant opportunity for a hospitality-savvy professional to step into a pivotal support role, helping two hospitality venues run smoothly from behind the scenes. If you’ve got a background in bars, hotels, or leisure, and you love keeping things organised, efficient, and drama-free! This could be the perfect fit for you! You’ll be office-based in the Newcastle, you’ll be the operational backbone supporting managers, across two hotels. You’ll double-check staffing schedules, help with recruitment, and be the go-to for solving problems before they escalate! Let’s go! The Role: * Support day-to-day operations remotely for two busy hospitality sites * Double-check rotas and staffing plans * Assist with recruitment and HR coordination across both venues * Liaise with managers to ensure smooth running of shifts and service * Be the first point of contact for operational issues and help resolve them quickly * Provide admin support, spreadsheets, scheduling, documentation, and more * Help optimise staffing and service delivery across the business We’re looking for: * Experience in hospitality, bar, hotel, or leisure sector * Strong admin and coordination skills – organised, proactive, and reliable * HR experience * Confident communicator who can work with multiple stakeholders * A problem-solving mindset and ability to stay calm under pressure * Comfortable working in a fast-paced, people-first environment * A team player who’s happy to support others and chip-in when needed Bring your hospitality know-how into a structured, office-based role with real impact. Speak to Jasmine @ Duval, this could be the move for you