Role Overview
The position is a Medical Secretary/MDT Coordinator role within the Diabetes and Endocrinology Secretarial team at University Hospitals North Midlands NHS Trust. The post holder will be based at a UHNM site and will work alongside a consultant and the MDT coordinator.
Responsibilities
* Support the delivery of a comprehensive administrative service, including inpatient and outpatient waiting list management for a speciality.
* Act as a medical secretary to consultants, communicating appointments and admission‑related information to patients and carers.
* Type correspondence within performance targets.
* Provide support for the MDT Coordinator and the Team Leader Medical Secretary.
* Perform general office duties such as typing letters, clinic alterations, answering telephone calls, and using software packages such as Microsoft Office, Careflow, iPortal.
Qualifications
* Excellent communication skills.
* Outstanding empathy and compassion.
* Ability to use own initiative.
* Organisational skills.
* Experience with UHNM hospital systems (Careflow, e‑referrals, iPortal).
* Experience with Microsoft Office packages.
* Clinical typing experience.
* Understanding of clinics and appointments.
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