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Talent and Membership Administrator
Job Description
* You will screen and process self-employed applications, ensuring the right candidates are approved, that there is no bias in your decision-making (conscious or unconscious) and that the Equality Act 2010, The Data Protection Act 2018 and GDPR legislation is always adhered to.
* You will keep yourself up to date on the current recruitment process and relevant legislation.
* You will respond to emails from candidates and Members in a timely, professional, and helpful manner, ensuring you adhere to the department’s SLAs. You will also make outgoing calls and respond to queries via live chat where necessary.
* You will have the ability to work with a wide range of Members, ensuring that they are well communicated with, their queries and concerns are dealt with promptly and that their capabilities are in line with business growth requirements.
* The role will involve a large amount of administrational work, where you will update and maintain Member profiles, ensuring accurate and secure handling of Member data.
* You may also, on occasion, work on recruitment projects relating to the successful onboarding of self-employed Members required to support our new product launches.
* You will have an in-depth knowledge and understanding of the support and agreements relevant to self-employed applicants and Members.
* Ad-hoc duties for the Talent and HR Managers
Skills and Knowledge
* 1-2 years of continuous service in administration or support within a Talent, HR, or Membership function.
* CIPD or REC Level 3 or above qualification.
* Previous experience in a remote / home working role
* Thrive in a high-volume environment, with the ability to multi-task whilst demonstrating both speed and accuracy.
* Have a can-do, positive attitude and actively seek ways to stay productive.
* Have a passion for excellent service and confidence to build rapport quickly over the phone.
* Be highly tech competent and comfortable working with different platforms and systems.
* Have excellent administration and data entry skills, with exceptional attention to detail.
Salary Package
* £27.5 K / £13.22 per hour - weekly paid
* 9am - 6pm Monday to Friday - one hour lunch
* 12-month contract
* Pension
* Fully remote role
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