Overview
We are looking for a number of flexible Team Members, across several job roles to join our award winning business at Castaway Play in Congleton, Cheshire. We run 3 Seasonal Events per year, of which we're always looking for fun and enthusiastic front of house team members. Are you passionate about providing exceptional service?
Responsibilities
* Hospitality Staff: Assist on the floor areas of the Play Centre & Children's Parties, and ensure an exceptional experience for all guests.
* Reception / Kiosk Work: Meeting and Greeting customers, delivering excellent customer service
* Kitchen Staff: Prepare and serve a wide range of beverages, maintain a clean and organised kitchen area and ensure all transactions are handled efficiently.
* Waiting Staff: Provide exceptional service, take orders accurately, serve food and drinks, and attend to guests’ needs throughout their visit.
* Hospitality Staff: Assist on the floor areas of the Play Centre & Children's Parties, and ensure an exceptional experience for all guests.
* Promote a friendly and welcoming environment.
* Ensure that your area of work is adequately stocked
* Keeping your area of work and public areas clean and tidy before, during and after opening hours – adhering to Health & Safety and COSHH guidelines
* Servicing Public Areas Including Toilets
* Sanitising, Hoovering, Polishing & Moping
* Emptying Bins & Litter Picking (Inside & Outside)
* Reporting any maintenance issues
* Working from a work sheet
* Completing online training
Qualifications
* Experience in Customer Service / Hospitality / Leisure is essential
* Friendly, approachable attitude with a passion for customer service.
* Able to work under pressure and as part of a team.
* Flexibility: You would ideally be available to work various shifts, including weekends, and during key seasonal Events such as Christmas, Easter and Halloween.
* Punctuality, reliability, and a neat appearance are crucial.
* Excellent interpersonal skills.
* Ability to handle difficult or conflict situations.
And for you
* Progression opportunities throughout the group, particularly within the hospitality team. Further training will be given and is available to broaden skill set.
If this role is of interest to you, and you would like to be part of our team, do not hesitate to apply today!
Pay: From £12.21 per hour
Work authorisation:
* United Kingdom (required)
Work Location: In person
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