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Account Manager Role at Hilti
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is a company dedicated to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that are Making Construction Better. Our global team of 34,000 employees across more than 120 countries is passionate, inclusive, and committed to personal development and career growth. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What Does the Role Involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating innovative products and state-of-the-art software on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business leads.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What Do We Offer?
* A passionate, inclusive global team and a caring, performance-driven culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives for top performers, including trips to cities like New York, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
What You Need Is:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet diverse customer levels.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license; please disclose points and expiry dates if applicable.
Who Should Apply?
We welcome applicants from all backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply only for the most suitable role, as the team will assign you accordingly.
Click 'Apply Now' to upload your CV and answer short questions. The process takes about 90 seconds. Successful candidates will complete an online assessment and a short pre-recorded video interview. Look out for these in your junk mail!
If you need support, contact [emailprotected]. The process includes an initial interview, a 'day-in-the-life' field ride, and a final interview with a Sales Director. We cover travel expenses for interviews.
If no current role fits, we will keep you in our talent pool for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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