Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes. Applying AWS frameworks such as the Well‑Architected Framework and the Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.
The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network to execute enterprise cloud computing initiatives, providing assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption and delivering focused guidance through global specialty practices.
Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels).
Key Job Responsibilities
* Leading and managing complex cloud migration, modernization and implementation projects.
* Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
* Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
* Distilling customer needs into clear technical requirements and mapping them to business outcomes.
* Decomposing complex technical problems into actionable, deliverable solutions.
* Contributing to technical documentation and defining documentation standards.
Basic Qualifications
* Experience working as a Scrum Master or Product Owner across multiple cross‑functional teams.
* Experience in leading the delivery of IT projects with external customers or equivalent.
* Experience in cloud computing technologies.
* Experience in project management of technical programs.
* Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience.
Preferred Qualifications
* Experience in program or engagement management, leading other project managers to deliver a program with multiple concurrent projects.
* AWS experience preferred.
* Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate.
* Strong understanding of AWS services, architectures, and best practices.
* Experience applying AWS frameworks such as Well‑Architected and the Cloud Adoption Framework.
* Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
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Company: AWS EMEA SARL (UK Branch)
Job ID: A10387077
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