Posted: 23h ago
The role
Temporary Estate Manager
South Kensington
Mon - Fri 08:30-17:00
Up to 70k (Pro Rata)
The Estate Manager is responsible for the day-to-day management of the development and its staff. Whilst taking a strategic overview they will need to plan to maximise revenues, control expenditure and provide superior levels of customer service. The manager must also pay attention to detail, setting an example for staff to deliver a standard of service and presentation that meets the development and its resident's needs and expectations.
Main Duties and Responsibilities;
General
- Maintain high standards and quality service by establishing and enforcing organisation standards.
- To ensure all staff have a customer focus approach to their roles and responsibilities.
- To be the first point of contact for all resident queries as and when required.
- To undertake subsidiary objectives by establishing plans, budgets and results measurements.
- To enforce the development's brand image by collaborating with customers, the Managing Agent, the client and employees.
- The Estate Manager is expected to be flexible and undertake reasonable additional duties as required by the managing agent and client.
- To report any defect, or health and safety concern, no matter what its nature, to your line manager.
