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NHS 111 Health Advisor | Located on site - London, Stockley Park
Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.
In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.
Employee Wellbeing and Benefits
At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits you’ll enjoy when you join us:
* 33 days annual leave, increasing with service up to 36 days per year (including bank holidays) to help you recharge.
* Paid training and continuous learning opportunities to grow your career.
* Competitive pension scheme with Scottish Widows or the Peoples Pension.
* Salary Finance: Access to salary advances, loans, and government benefits.
* Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!
* Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.
* Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.
Plus, we offer a range of additional benefits to enhance your lifestyle and wellbeing. For more details on our full benefits package, contact us.
Pay Rates
About The Role
Additional Details
£12.21 per hour (7am-11pm) £15.18 per hour (11pm-7am). An enhanced rate of £15.71 per hour applies when working between Friday 18:00 to Monday 7:00am.
Please note that the weekend rate is a non-contractual incentive for working unsociable hours, and you will be paid £12.21 during your training.
This role cannot be worked remotely, and you must attend shifts at our 111-contact centre: 3 Roundwood Avenue, Stockley Park, Uxbridge, UB11 1AF.
Training and Development
We offer extensive, fully paid training to prepare you as a qualified Health Advisor, including learning the advanced NHS 111 triage tool.
Schedule
Monday 22nd September (Monday-Friday, 9am - 5pm for 4 weeks)
Saturday 11th October (Tuesday, Wednesday, Thursday 6pm - 9:30pm AND Saturday & Sunday 9am - 5pm for 5 weeks)
Monday 20th October (Monday-Friday, 9am - 5pm for 4 weeks)
* It is essential that you can commit to the training every day.
* You will need to complete assessments and call audits during training. Passing these is necessary to remain in the role. Failure after two attempts means you cannot continue.
* After training, you will receive 8 weeks of additional support to become fully accredited as a Pathways Health Advisor.
For further information, please click here.
This training prepares you to make an impact from day one, with ongoing support to ensure your success.
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