The Role
Working in our '' Cocktail Bar offering food and beverage tray service to spa guests, hotel residents and visitors to the hotel and spa. Shift work over 5 days per week totalling 40 hrs per week include weekend working.
Main Duties Include;
1. Ensuring the Bar is stocked ready for each service period
2. Ensuring the Bar and Lounge are well presented ready for guests arrival
3. Ensuring all the pre-preparation for service is completed
4. Meeting and greeting guests entering the bar
5. Establishing guest needs and order taking
6. Preparing both alcoholic and non alcoholic beverages including cocktails
7. Tray service of drinks across the service areas
8. Service of light lunches and snacks in the bar lounge
9. Liaising with the Restaurant in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation
10. Taking payment for all food and beverage served or arranging for charging to resident guests accounts
11. Adhering to the Mystery Guest Standards for the Bar
12. Ensuring effective clear down of work area at the end of the shift
13. Making sure you balance your till and guest charges
14. Ensuring the guest areas are left in a presentable state at the end of your shift
Requirements;
15. Smart appearance
16. Good communication skills
17. Beverage / bar knowledge and experience required
18. Hotel or quality bar experience preferred
19. Cocktail knowledge an advantage
20. Ability to work daytime and evening shifts including weekends
The Benefits
£26, per annum (£23, + £2, per annum guaranteed service charge payment paid quarterly)
21. An additional end of financial year service charge bonus also paid
22. 4 weeks holiday rising with service to 5 weeks
23. 8 Bank holidays
24. Free car parking
25. Employee uniform
In addition you will receive a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday