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Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Job Title: Lead PAM (Privileged Access Management) Engineer
Location: Bury
Job Type: Full-Time
Overview: We are seeking a skilled and experienced Privileged Access Management (PAM) Engineer to design, implement and manage PAM solutions in a large-scale, fast-paced retail environment. You will join the Identity & Access Management (IAM) team reporting to the Head of IAM as part of the Information Security function. This role requires deep CyberArk expertise (on-prem and cloud), strong operational knowledge and the ability to work across security, infrastructure and DevOps teams.
Responsibilities
* Design, deploy and manage CyberArk Privilege Cloud, including onboarding of privileged accounts, credential rotation policies and session monitoring.
* Support hybrid environments by integrating Privilege Cloud with on-prem infrastructure and identity sources (e.g. Active Directory).
* Collaborate with internal teams to maintain optimal configuration, availability and performance.
* Engineer, support and maintain CyberArk components such as PSM, CPMs, HTML5 gateways and PTA in hybrid and legacy environments.
* Implement PAM controls in alignment with internal security standards and data protection policies relevant to the retail sector.
* Participate in security reviews and support audit-related activities related to privileged account governance.
* Leverage CyberArk REST APIs and automation frameworks to enable onboarding, reporting and policy enforcement.
* Provide integration support across ITSM ticket systems, SIEMs and CI/CD pipelines to ensure secure DevOps practices.
* Perform regular health checks, maintenance and upgrades, and incident resolution for CyberArk platforms.
* Provide level 2/3 support for CyberArk-related issues and respond to alerts from Privilege Cloud or threat analytics tools.
* Document architecture, procedures and incident response playbooks.
* Work with Technology, Security and Application teams to understand privileged access needs across systems and cloud environments.
* Educate internal teams on best practices for using CyberArk Privilege Cloud securely and efficiently.
Skills & Experience
* Proven hands-on experience with CyberArk in hybrid environments.
* Demonstrable experience in the PAM Engineer role.
* Solid understanding of Active Directory, Windows/Linux systems, and cloud platforms (AWS, Azure, GCP).
* Experience with automation/scripting (PowerShell, Ansible, Python) and CyberArk REST APIs.
* Excellent problem-solving skills and attention to detail.
* Strong written and verbal communication and collaboration skills.
* Detail-oriented with a strong security mindset and proactive thinking.
Nice to have / Preferred Qualifications
* Hands-on experience with CyberArk Conjur or CyberArk Secrets Manager (or similar Secrets Management solutions, e.g. HashiCorp Vault).
* CyberArk Certified Defender (or better).
* Security certifications such as CISSP, CISM or CCSP are a plus.
* Knowledge of security frameworks, regulatory requirements and compliance standards (e.g. NIST, PCI DSS, GDPR).
Job Function
* Engineering and Information Technology
* Industries: Retail
Seniority level
* Mid-Senior level
Employment type
* Full-time
We know our colleagues work tirelessly to make JD Sports the success it is today and, in turn, we offer them benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
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