30 Hours per week / 1-2 evenings Per Week Our client is seeking an experienced and motivated Hospitality / Venue Manager to lead and oversee day-to-day operations across their sports facility. This role is ideal for a dynamic leader with a strong background in retail, sales, or hospitality management who thrives in a fast-paced, customer-focused environment. The successful candidate will demonstrate excellent leadership and communication skills, a hands-on management style, and the ability to drive team performance while maintaining high operational standards. Hospitality experience will be highly regarded, as the role involves regular interaction with a diverse range of customers and staff. Availability to work weekends and 12 evenings during the week is required. Key Responsibilities Lead, motivate, and supervise team members to achieve performance targets and deliver exceptional customer service Oversee daily operations, ensuring efficient workflows and compliance with company policies Implement effective merchandising strategies to maximise product presentation and sales Develop and execute sales plans to meet or exceed business targets Create staff rosters, allocate tasks, and provide regular performance feedback Maintain clear and professional communication with staff, customers, and senior management Manage administrative tasks including reporting, stock control, and record keeping Ensure all health, safety, and organisational standards are met at all times Promote a positive workplace culture that encourages teamwork, development, and high morale Skills & Experience 35 years experience in a supervisory or management role within retail or hospitality Proven leadership ability with a hands-on, people-focused approach Strong organisational and time management skills, with the ability to prioritise under pressure Excellent communication and interpersonal skills, including phone and customer engagement Experience in merchandising, sales management, and operational planning Sound administrative skills with strong attention to detail Ability to adapt quickly to changing priorities while managing multiple responsibilities This position is ideal for a driven individual seeking a rewarding management role where they can make a meaningful contribution to team success and business growth.