Are you looking for an opportunity to progress in store management? We’re looking for an Assistant Store Manager to join our fashion tore team in Birkenhead (CH41 2YB), so we could be the perfect match!
What does this role involve:
* Support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.
* Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
* Ensure highest standard of customer service.
* Achieve sales targets and maintain a high standard of visual merchandising.
* Maximise sales through physical and digital channels.
* Support recruitment and development of volunteers.
* Achieve expectations within campaign activities.
* Work with the manager to generate stock.
Our stores are fast-paced and trade 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis.
Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.
What are we looking for:
* Experience in a customer facing role.
* Supervisory experience.
* Commercially driven to encourage new ideas.
* Inclusive approach to developing teams.
* Passion for delivering exceptional customer service and achieving the highest retail standards.
* Results driven but with a recognition of right result, right way.
Benefits
* 38 days annual leave (plus the option to buy and sell leave).
* Wagestream – claim early access to your wages as you earn them.
* Holistic support leave of up to 10 additional days off each year.
* Enhanced family policies (maternity, paternity and adoption leave).
* 25% staff discount.
* Health cash plan (Dental, Optical, Therapies, etc).
* Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
* Pension with employer contribution of up to 10%.
* Cycle to work scheme.
* Discounts on gym memberships.
* Discounts with a wide range of retailers.
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