Technical Writer | Product Documentation | Tech for Good Platform (Contract)
Key Info:
* 4–6 month contract
* Remote Working
* Clear scope and immediate ownership
* Opportunity to work on globally used, high-impact products
* Collaborative, inclusive team culture
The Role
You’ll be joining a global, mission-led organisation that builds data-driven products used by enterprises, financial institutions, governments, and NGOs worldwide. This is a short-term contract where you’re expected to ramp up quickly and make an immediate impact across a complex product portfolio.
In this role, you will create, improve, and maintain clear, user-focused technical documentation that supports internal teams and evolving product features. You’ll work closely with product owners, engineers, designers, and QA to translate complex system behaviour into structured, usable content.
What They’re Looking For (Non-Negotiables)
* 1.5–2+ years’ experience as a professional Technical Writer
* Product or SaaS environment experience
* Proven ability to translate complex technical concepts into clear, structured documentation
* Experience drafting release notes, feature articles, and internal product documentation
* Ability to manage your own workload and priorities in a fast-moving environment
* Comfortable working to existing documentation standards, templates, and style guides
What You’ll Work With
* Product documentation covering system logic, configuration, setup processes, and workflows
* Internal knowledge hubs and documentation repositories
* Release notes and feature documentation
* Visual documentation, including diagrams, charts, and walkthrough videos
* Collaboration with Product, Engineering, Customer Success, Marketing, Legal, Finance, and Policy teams
Nice to Haves
* Loom video walkthroughs
* Diagramming or image editing tools
* Experience reviewing and restructuring legacy or outdated documentation
* Familiarity with usability testing feedback and iterative content improvement
Why Join / Projects
You’ll be contributing to products that support global, data-led decision-making with real-world environmental impact. The work spans a diverse stakeholder landscape, from large organisations to public-sector bodies, giving you exposure to genuinely meaningful use cases.
If you're interested in discussing further, please apply.
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