Navigator is a travel-focused ad tech platform built for scale, precision, and impact. Following our recent Series A funding round, we are evolving from a digital consultancy into a data-driven advertising platform at the intersection of travel intelligence and multi-channel media execution.
We ingest second-party data from leading travel companies including OTAs, airlines, and metasearch platforms, segment audiences across all our data partners, then syndicate those audiences across every major advertising platform. Wherever our clients’ travellers are, we have a way of reaching them.
We are building toward an “agentic advertising” future where AI-driven automation handles execution with expert human-in-the-loop decision-making. This is an opportunity to shape that platform while working with elite hospitality and travel brands at the forefront of digital advertising.
About the Role
This is a senior, hybrid role that sits at the intersection of paid media leadership and client ownership. You will own both the strategy conversations with clients and the hands-on platform work, bridging account management and media execution without losing the thread between the two.
You will serve as the primary point of contact for a portfolio of clients, lead paid media strategy across Meta, Google, TikTok, and programmatic channels, and take responsibility for the commercial outcomes of every account you touch. This is not a role for someone who wants to do one or the other - it demands both.
As Navigator scales its AI-augmented media platform, you will help guide that automation rather than simply execute within it. Your input will directly influence how the paid media function evolves.
What You’ll Do
Client Relationship Management
* Serve as the primary point of contact for a portfolio of clients, owning the relationship from onboarding through to renewal
* Lead strategic planning conversations, quarterly reviews, annual media planning, and performance narratives that connect channel data to business outcomes
* Handle difficult client conversations with confidence, including missed targets, creative pivots, budget reallocations, and expectation resets
* Translate client briefs into clear internal direction and push back constructively when briefs need sharpening
* Build and maintain trust with senior client stakeholders, representing Navigator’s point of view on media strategy
Paid Media Execution
* Own campaign set-up, optimisation, and reporting across Meta (primary), Google Ads (Search, Display, YouTube), TikTok, and programmatic platforms including DV360
* Build, troubleshoot, and manage custom audience segments using data from multiple partners with varying taxonomies and data structures
* Monitor campaign pacing, delivery, and performance against client KPIs (ROAS, CPA, CAC, LTV) and make proactive optimisation calls without waiting to be asked
* Manage media plans from briefing to live, including budget forecasting and performance pacing across multiple clients
* Work with pixel and tracking setups with sufficient technical fluency across events, attribution, and CAPI to diagnose problems and coordinate fixes with the data team
* Understand and navigate attribution models (last-click, data-driven, and others) to inform platform budget allocation
* Produce weekly performance summaries and monthly reports with clear, client-ready narratives that go beyond vanity metrics
Commercial & Strategic Contribution
* Identify opportunities to scale client budgets and improve performance while maintaining commercial efficiency
* Translate performance insights into commercial opportunities and strategic recommendations
* Stay ahead of platform updates, privacy changes, betas, and emerging ad tech capabilities
* Contribute to Navigator’s point of view on media - what is working, what is changing, and where the market is heading
What We’re Looking For
* 5+ years in paid media, with a meaningful portion in a client-facing or account management capacity
* Strong hands-on experience in Meta Ads Manager, including campaign structure, audience strategy, creative testing, and bid management
* Solid working knowledge across Google Ads (Search, Display, YouTube), TikTok, and programmatic buying (DV360, The Trade Desk, or equivalent)
* Deep understanding of biddable media: auction mechanics, bid strategies, attribution, and incrementality
* Proven ability to build and manage custom audience segments and work with structured data, custom parameters, and tracking troubleshooting
* Proven ability to manage client relationships independently, including high-stakes or sensitive conversations without escalating everything upward
* Commercially astute - you understand margin, pacing, and revenue dynamics, not just campaign performance
* Proven track record managing budgets of £100K+/month across multiple clients
* Strong written and verbal communicator: you write concise, clear client-facing reports and can present performance data without losing the room
* Organised and self-directing with the ability to manage multiple accounts simultaneously
Nice to Have
* Experience in travel, hospitality, or similarly considered-purchase verticals
* Familiarity with GTM for tracking implementation and QA
* Experience working within a client-agency format
* Understanding of how operational data feeds machine learning systems
Why Navigator
* Shape the Platform: your input will directly influence product development as we build AI-augmented media buying tools
* Series A-Funded Growth: join a company with ambitious plans to lead the “agentic advertising” category
* Technical Complexity: work with proprietary data partnerships and solve real segmentation challenges, not just run standard campaigns
* Visible Impact: a lean, senior team where your opinion will be heard and your work will matter
* Interesting Accounts: we work across travel, hospitality, and entertainment with some of the world’s biggest brands
* Long-Term Incentives: competitive compensation with a performance-based bonus tied to company milestones
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