Job Title: Operations Director / Clinic Manager
Location: Nottingham
Salary: £50,000–£60,000 + excellent bonus
Type: Full Time, Onsite
About the Clinic
A leading, multi-disciplinary medical and aesthetics clinic in Nottingham is looking for an experienced Operations Director / Clinic Manager to join their team.
This is a premium, high-performing environment that offers a wide range of services including cosmetic procedures, dermatology, aesthetic medicine, and private medical treatments. The clinic delivers hospitality-level service combined with exceptional medical standards, ensuring every patient receives a world-class experience.
The setting is fast-paced, structured, and built around excellence, precision, and care.
About the Role
We’re looking for a highly organised, people-focused, and commercially aware Operations Director / Clinic Manager to take ownership of day-to-day operations across the entire clinic.
You’ll oversee multiple departments, lead teams, improve processes, and ensure the clinic runs efficiently, safely, and in full alignment with CQC standards. This is a hands-on, leadership-driven role at the heart of clinical operations, keeping everything moving, supporting patient flow, and empowering staff to deliver exceptional service.
Key Responsibilities
* Lead and develop teams across Front of House, Patient Coordination, Theatre Support, Facilities, Compliance, IT Support, and Administration
* Drive sales performance, patient conversion, and excellent client communication
* Own all compliance processes including CQC standards, audits, risk assessments, and documentation
* Ensure smooth daily operations, efficient workflows, and exceptional patient experience
* Oversee equipment servicing, facilities management, maintenance, and IT troubleshooting
* Produce and analyse performance dashboards, KPIs, and operational reporting
* Recruit, train, mentor, and performance-manage team members
* Maintain high standards of presentation, service, and professionalism across the clinic
Who We’re Looking For
* 5+ years senior operations management experience within healthcare, aesthetics, cosmetic surgery, or luxury service
* Strong knowledge of CQC requirements and clinical governance
* Ability to lead multiple teams and manage a busy, multi-department environment
* Highly organised, detail-oriented, and comfortable with data and KPIs
* Strong communicator with confidence, positivity, and a proactive approach
* Someone who thrives in a fast-paced clinical setting with high service expectations
Key Performance Indicators
* Reception answer rate 90%+
* Theatre utilisation 80%+
* Lead response time & conversion improvement
* Mandatory training compliance 100%
* Equipment uptime & overall clinic readiness
* Staff punctuality and SOP compliance
Why Apply
This is an exciting opportunity to join a respected, premium medical aesthetics clinic where you’ll have full operational ownership and the chance to build, develop, and shape a high-performing team.
If you’re a strong leader who loves structure, service excellence, and operational efficiency, we’d love to hear from you.
Follow Aesthetic Search on LinkedIn to stay updated on our latest roles across the aesthetics industry.