Job description
Job Title: Regional Sales Advisors
Line manager: Regional Sales Manager
Job type: Part time, Permanent. Working 3 days over 7 to a 20-hour week but can be flexible on split of hours. Weekend work is essential
Salary: £12,800 + Regional OTE bonus structure & benefits
Providing sales support at the following 6 venues:
* Bassmead Manor Barns - PE19 5JB
* Brookfield Barn - RH13 6LY
* Gaynes Park - CM16 7RJ
* Pelham House - BN7 1UW
* Syrencot - SP4 8LB
* The Pear Tree - SN5 4ED
Job Description:
The Regional Sales Advisor is responsible for covering show rounds, showcases, first look day/evenings, visit follow-ups and welcome meetings when there is sickness, holidays, or when venues need additional support due to high demand. This role ensures exceptional customer service by conducting show rounds, showcases, and virtual venue tours, providing a seamless and engaging experience. The Regional Sales Advisor supports the entire client show round process, from initial visit checks to post-visit follow-ups, and assists in converting visits into bookings.
Key Responsibilities:
Wedding Show Rounds:
* 121 visits and First look Day/Events
* Check couples are attending their appointment 48 hours before by call or SMS.
* Conduct 121 personal visits: Provide a 60-90 minute tour with the couple highlighting the venue in the order of a wedding. Emphasise the heart, romance, and beauty a wedding brings. After the tour, discuss their thoughts and expectations over refreshments, outline available options, and facilitate booking.
* Conduct virtual tours: Use technology to provide tours for couples unable to attend in person. Discuss spaces and answer questions afterward.
* Contact venue stylists to dress the venue for First Look Day/Evening's
Quarterly Venue Showcase Events
* Work with the Welcome Team Managers to arrange staffing, and work with suppliers to create wedding inspiration for potential and booked couples.
* Invite the following suppliers:
* Venue dressing to style the venue (Consider themes or seasons when coordinating with suppliers for these events)
* Music Entertainment to create captivating atmosphere
* Photographer or videographer to capture the event
* Work with the Bar Manager and Head Chef to provide refreshments and catering based around the season
* Welcome and interact warmly with couples, work with the Events, bar team and chefs to answer questions on catering and event management.
* Allow couples to roam, ask questions, and work on securing bookings with potential couples
Follow-Ups
* Follow up on Visit/event visits
* Address post visit questions and quote requests
* contact follow-ups after visits
Bookings
* Manage Abandoned baskets and portal reports
* Add new bookings and chase overdue deposits
* Act as the sole point of contact for couples during the initial booking period
Welcome Team Meetings/evenings
* Conduct welcome meetings post-booking to understand couple's desires and show how to achieve their dream wedding. Focus on upselling, explanation, and relationship building
* Create detailed quotes after welcome back meeting, outlining all costs and sharing them with couples and internal teams
* Hand Over wedding plans, guest numbers and expectations to the events team and head office for coordination during the planning journey and after final billing
Non - Weddings
* Conduct visits: Provide a 40–60-minute tour with the client highlighting the venue for their event. After the tour, discuss their thoughts and expectations for refreshments, outline available options, and facilitate booking.
* Follow up on visit
General
* Ensure all inbound contact is answered within a timely manner.
* Maintain expert knowledge of all products and services.
* Provide ideas and feedback from couples to the Regional Sales Manager to continually enhance our offerings.
* Aim to increase guest numbers and spending per guest annually
* Team CollaborationWork alongside the National Sales Manager, Regional Sales Manager, Welcome Team Manager, Sales Team, and Events Teams to ensure seamless communication.
Artemis Venue Services are leaders in the business of weddings. We work in successful partnership with exclusive wedding and events venues across the UK to develop venues, build wedding businesses, generate wedding and events bookings, manage and operate venues and provide outstanding catering and event management.
As part of our growing company, we are now looking to expand further and are currently looking to recruit another position to join our regional sales team.
Benefits:
* Company events
* Company pension
* Discounted or free food
* On-site parking at most venues
Supplemental pay types:
* Bonus scheme
* Commission pay
* Yearly bonus
Experience: Sales - minimum 1 year (required)
Licence/Certification: Driving Licence (required)
Work Location: On the road
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