Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone.
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
The Data Manager will have a key operational role in supporting Lewisham & Greenwich NHS Trust as a spoke site in new South London Commercial Research Delivery Centre (CRDC). Embedded within the Trust’s Research and Development team, the postholder will be responsible for delivering a range of commercial and non-commercial research studies from the National Institute for Health Research (NIHR) Portfolio, working with the local clinical study teams, investigators and CRDC colleagues.
Main duties of the job
The post-holder will support research nurses/practitioners and medical staff in the collection and processing of clinical trial data for studies running within the CRDC. The post holder will be required to work autonomously under the direction of the relevant research team leader. The post holder will collate data produced by the clinical teams and enter appropriately into paper or electronic case report forms (CRFs). In addition, the post holder will liaise with trial sponsors to ensure timely transfer of data, resolving any data queries and facilitate monitoring visits. The post holder will work within the guidelines of ICH GCP and local SOPs at all times. Other responsibilities include assisting with the creation and maintenance of Investigator site files and databases of clinical trial activity, assisting with basic trial administration and collection and processing biological samples and assist in the recruitment to some of the studies. The post holder will be expected to develop skills and knowledge relating to the conduct of clinical trials.
This post will be based at Queen Elizabeth Hospital, Woolwich .However, this is a cross -site role and the post holder will be expected to work across all Trust and South London CRDC sites as a core element of the role.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream
Detailed job description and main responsibilities
Ensure trial case report forms (CRF) are completed in accordance with ICH GCP guidelines and within appropriate timelines.
Develop worksheets and systems for improving the collection of accurate and timely source data.
To deal with data queries in an efficient and timely manner.
Will take responsibility in the maintenance of databases as appropriate.
Will take responsibility for the archiving of completed studies, in liaison with the R&D office and in accordance with local SOPs.
Help maintain files of current protocols and patient information sheets/consent forms in the appropriate clinics and departments.
Will manage patient hospital notes in an efficient manner, following governance guidelines.
Collect and assist with processing of biological samples in accordance with research protocols, local SOPs, the Human Tissue Act and GCP.
Assist with obtaining of tissues samples from hospital pathology/laboratory departments.
Assists with the packaging and shipping of biological samples including liaising with and organising appropriate courier services.
Assists with screening activities.
Assists in the recruitment of participants when appropriate.
Assists with the scheduling of patient visits and associated administration, in accordance with study protocol and local policies.
Helps prepare for study visits including, Patient Information Sheets, Informed Consent Forms, source data worksheets, CRFs and lab kits as required.
Receives and handles patients’ calls ensuring that queries are directed to the relevant team members if an answer cannot be given immediately.
Person specification
Essential criteria
6. Data collection or processing
7. Entering data into databases and a good appreciation of data base related processes
8. Experience of using Electronic Patient Record systems.
9. Previous experience of handling confidential information.
10. Ability to communicate effectively with a wide range of health professionals and as part of a team
11. Proven IT skills including use of Word, Excel, Access, and Outlook.
Desirable criteria
12. Previous experience at working in an academic or clinical setting.
Qualifications and Training
Essential criteria
13. Degree or equivalent qualification in data management and/or extensive relevant experience.
Desirable criteria
14. Further qualification in data management, statistics or equivalent experience in working with healthcare data.
Knowledge and Skills
Essential criteria
15. Excellent numerical and analytical skills.
16. Meticulous and accurate, with great attention to detail
17. Good written and oral communication skills in English
18. Proven organisational skills.
19. Problem solving skills.
20. Accurate data entry skills.
21. The ability to work independently, without direct supervision.
22. The ability to prioritise tasks and work accurately.
23. Knowledge of research methodologies.
24. Advanced keyboard skills
Desirable criteria
25. Skills in report writing, presentations and ability to produce documents
26. Knowledge of medical terminology
Personal Qualities and Skills
Essential criteria
27. The ability to be a team player and collaborate with a very diverse team and population
28. The initiative and enthusiasm to take part in all aspects of managing a busy department ensuring that a high, professional standard of work is maintained in a friendly and welcoming atmosphere.
29. The ability to be proactive and show initiative in proposing and carrying out new administrative procedures.
30. Flexible approach to work
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note, not all roles will meet the criteria for a skilled worker visa.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.
We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.