Customer Advisor - EVENINGS AND WEEKENDS
Part-time - 12 hours per week
3-Month Fixed Term Contract
UK Notional hourly rate: £12.71
Location: B&Q Doncaster
We believe anyone can improve their home to make life better. Every day, we provide our customers with ideas, advice, tools, and confidence to create a home they love. Join us as a Customer Advisor and be part of this mission.
We are committed to equal treatment for all employees, applicants, and future employees, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religious or philosophical beliefs, political opinions, disability, gender identity, gender expression, or sexual orientation.
If you need additional support or adjustments to assist with your application, please contact us at recruitment@b-and-q.co.uk.
Rewards & Benefits
1. Discount card: Enjoy 20% off in-store and online at B&Q after 3 months of service.
2. Share plans: Save or invest in Kingfisher shares from just £5/month.
3. Life assurance: Provides protection for your loved ones in case of the worst.
4. Employee assistance programme: Confidential support for wellbeing, legal, financial, and personal matters.
5. Pension scheme: Access the Kingfisher Pension Scheme with company contributions.
6. Leave: 6.6 weeks' annual leave, with additional leave and rewards for long service.
7. Product discounts: Discounts on various products and services, including gym memberships at over 3,300 health clubs.
8. Eye care: Free eye tests every two years and contribution towards glasses if needed.
9. Cycling scheme: Save on bikes and safety equipment through salary sacrifice.
10. Long service awards: Extra leave and cash payments for every 10-year milestone up to 40 years.
Training & Development
We support your growth through our learning platform Leo, offering flexible, accessible training. We also provide role-specific development programs, leadership training, and opportunities to build technical skills and expertise.
Our Accelerated Development Talent Programmes help you practice skills, gain experience, and achieve your career goals, whether you're starting in management or seeking new challenges.
Induction and Onboarding
Our induction program introduces you to our values, culture, and operations, helping you feel included from day one through a mix of online learning and practical tasks.
A Day in the Life
Caitlin, Showroom Customer Advisor
I enjoy working with diverse people and helping customers turn their ideas into reality. A typical day involves working with colleagues and assisting customers, which I love!
Our Customer Advisors are the friendly faces of B&Q, providing advice and assistance to help customers create homes they love.
We will contact you with feedback and potentially a job offer. For more information about the interview process, see our FAQs.
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