Job Description
Neighbourhood Officer - Temporary Contract
Are you a housing professional ready to step into a fast-paced, high-impact role? We are looking for an experienced Neighbourhood Officer to join a respected housing provider on a 6-month contract, managing a diverse portfolio and making a real difference to residents’ lives.
Key Details:
* Contract Duration: 6 months
* Pay Rate: £14 - £16.80 per hour PAYE
* Patch Locations: Reigate, Dorking, Banstead, Horley
* Portfolio Size: Managing approximately 400-600 properties
* Flexible Working: Hybrid model with part-time options available
The Role:
This isn’t just about overseeing properties - it is about building communities and ensuring residents feel safe, secure, and supported. As a Neighbourhood Officer, you will be the go-to person, handling everything from tenancy compliance to anti-social behaviour interventions. Expect a mix of problem-solving, collaboration, and hands-on estate management as you will be responsible for:
* Handling tenancy management issues such as property neglect, unauthorised alterations, and overcrowding
* Investigating and addressing neighbour disputes, low-level anti-social behaviour & tenancy fraud
* Conducting estate inspections, tenancy audits, and home visits
* Working with key partners, including local authorities, social services & legal teams to find solutions that benefit tenants
* Managing rent queries, tenancy changes, and housing applications
* Assisting with the recovery of abandoned or misused properties
* Responding to resident queries, complaints, and safeguarding concerns
* Attending court hearings when required and liaising with legal teams
Housing Neighbourhood Officer We Are Looking For Has/Is:
* Proven experience in a similar role within social housing or local government
* Strong tenancy management and anti-social behaviour resolution experience
* A confident communicator who can liaise effectively with residents, stakeholders, and partner agencies
* Highly organised, proactive, and able to manage complex caseloads independently
* Solid knowledge of housing legislation & welfare reform
* Proficiency in IT & housing management systems
* A full UK driving licence and access to a vehicle for site visits
Why Join Our Housing Team?
* Be part of a dedicated team committed to improving communities
* A hybrid working model with flexibility for part-time arrangements
* Opportunity to make a meaningful impact in the lives of residents
We are looking for candidates who can hit the ground running with minimal training and quickly adapt to the demands of the role.
If you are interested, please send your CV, availability, and salary expectations as soon as possible.
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Should your application be successful, you will be contacted shortly.
The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this Housing Accommodation Solutions Officer role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk