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Lead analyst - retail

London
Holland & Barrett
Lead analyst
Posted: 30 March
Offer description

* Lead analytics across key digital journeys, products and initiatives
* Partner with Product, UX, Marketing and Digital Trading teams to shape data-led decisions
* Analyse customer behaviour, conversion and engagement using advanced SQL
* Build dashboards that bring clarity to performance, trends and opportunities
* Support experimentation, including A/B test design and analysis
* Lead deep-dive investigations to uncover insights and drive improvements
* Ensure consistency and quality in metrics, definitions and reporting
* Collaborate with BI, Data Engineering and analytics teams to deliver end-to-end solutions
* Mentor and support other analysts, helping grow team capability
The Person
* Strong experience in digital or product analytics, ideally within ecommerce or customer-facing platforms
* Advanced SQL skills and confidence working with large, complex datasets
* Deep understanding of digital metrics, customer journeys and experimentation
* Ability to partner with senior stakeholders and translate business needs into insight
* Experience owning analysis from problem definition through to recommendation
* Clear and confident communication, making data accessible to different audiences
* A collaborative mindset, with experience working across cross-functional teams
* Passion for developing others through coaching or mentorship
* A degree in a quantitative field or equivalent experience


Call to action

If you're excited by using data to shape meaningful digital experiencesand want to make a real impact at scalewe'd love to hear from you. Apply today and help us build better journeys for every body.

Benefits
* 33 days holiday (including bank holidays), plus holiday purchase scheme
* Private medical insurance (single cover)
* 24/7 Virtual GP access and annual at-home health testing kit
* Employee Assistance Programme and Mental Health First Aiders
* Workplace pension with 5% employer contribution
* Life assurance (2x salary)
* Annual bonus (subject to company and individual performance) up to 10%
* £50 colleague product allowance (after 6 months)
* 25% colleague discount, plus free delivery online
* Access to cashback and retailer discounts
* Free Wellhub membership with access to gyms, studios and wellbeing apps
* Cycle to Work scheme

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