Company Description
1. Oversees day to day operations of the department, including repairs, alteration, and installation of work.
2. Lead the Maintenance function providing both, a reactive and proactive multi-skilled service on all operational equipment and hotels’ infrastructure.
3. Responsible for planned scheduling creation and overseeing the adherence and timely completion of work carried out.
4. Increase the site operational effectiveness, improve on project delivery, reduce equipment failure room downtime
5. Manage and implement improvement plans, driving Key Performance Indicators (KPI's) ensuring that Health, Safety and Environmental requirements are adhered to.
6. Manage the teams on technical best practice and establish standard policies and procedures whilst leading the department and mentoring direct reports
7. Identification of potential lifecycle deficiencies, produce capital budgets to match lifecycle expectancies
Implement and manage continuous improvement of maintenance services by highlighting recommending changes where necessary.
Job Description
8. MAIN RESPONSIBILITIES
9. Responsible for the implementation of best practice maintenance vision, strategy, policies, processes and procedures to aid and improve operational performance in particular, the sustainable maintenance and the reduction of energy consumption strategy
10. Contribute to new business initiatives and projects and review and communicate the impact on maintenance activities
11. Cover shifts as required including duty manager
12. Set and implement preventative maintenance programmes, thus ensuring quality of the FF&E and plant equipment
13. Control invoices and external providers’ costs
14. Work with GMs to elaborate maintenance budget and ensure compliance of their hotel
15. Complete monthly energy reports and record
16. COMPLIANCE
17. Ensure compliance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and guests
18. Inspect works to ensure compliance with required standards, and performance targets and take corrective action under direction of line management as appropriate
19. Conduct risk assessments of processes and tasks in the hotels under their responsibilities
20. PROJECT MANAGEMENT
21. Planning, managing and coordinating projects and maintenance works including budgets
22. Produce information, analysis and reports to ensure line management are informed of project/work progress, problems and agreed resolutions
23. Delivery small scale projects (P&L) including lifecycle works ensuring performance quality levels are met throughout, risks to delivery are treated in a timely manner
24. RECRUITMENT & PERSONNELL
25. Recruit, supervise and train maintenance team members
26. Manage, coach and develop a high performing and autonomous maintenance team
27. Provide technical expertise and support to the teams
28. Allocate the appropriate Human Resources in the cluster
29. Set department objectives/KPIs and review and assess ongoing performance of direct reports
30. Report on achievement of targets and identify any actions required
31. Ensure the delivery of the People Strategy within area of accountability
32. Complete departmental performance reviews
Qualifications
3 years experience in a maintenance background
Ideally a formal Qualification in Mechanical, HVAC or Electrical or operational experience
Good written and verbal communication skills (English)
Advanced knowledge of Microsoft tools & outlook
H&S trained
Ability to read & write risk assessments
Energy management
Budget planning CAPX & OPEX cost controls
Proven experience of project management
Administration skills
Additional Information
• Guest oriented, service minded and attention to detail
• Can-do Attitude
• Team leader, a natural leader
• Operational mind-set• Hands-on approach
• Creative
• Autonomous
• Well-organised