Location:
Barlborough
Job Type:
Permanent
Experience Level:
Entry-Level (Training Provided)
Salary:
Competitive
Closing date: 30/09/2025
Start date:
Ongoing
Key responsibilities:
· Handle a large volume of inbound and outbound telephone calls
· Seek first-time resolution
· Take ownership of the customers account
· Update accounts accordingly with accurate information and payment details
· Take payments
· Meet or exceed monthly KPIs
· Navigate multiple systems
What we are looking for:
· Previous contact centre/debt collection experience is desirable however not essential.
· Excellent telephone manner
· Comfortable having difficult conversations
· Excellent listening skills
· Excellent time management skills