What's involved with this role: Job Title: Governance Business Support Officer Ref: Cheshire W 5279019 Pay rate: £16.35 per hour PAYE Role length: Anticipated 2 months The role: This role is to provide cover as a Business Support Officer responsible for supporting the council's Enterprise Resource Planning (ERP) system, Unit4, with a particular focus on advice, training delivery and maintaining the in-system hierarchy. You will have a background in Unit4, but other similar roles and experience would be desirable, and have experience of hierarchy maintenance, supporting end users and/or designing and delivering training and support to all levels of staff. You will have an understanding of finance and payroll processes and proven experience of analysing and documenting complex business processes. This role would suit someone with IT experience in ERP applications and knowledge of Microsoft Office. Key responsibilities will include, but are not limited to: Administrative role to maintain the Hierarchy within Unit4 Provide advice and support for Unit4 transactional processes e.g. pay data, requisitioning Supporting the system maintenance updates and investigating/troubleshooting errors that may arise Deliver training courses to system users and supporting them in the use of Unit4 Undertaking a support desk role to support users with Unit4 related queries What the client is looking for: Ideally a background in ERP Unit4, though other similar roles and experience would be desirable IT experience in ERP applications and knowledge of Microsoft Office Experience of hierarchy maintenance Experience of supporting end users and/or designing and delivering training and support to all levels Ability to interpret and present data in a meaningful way Understanding of finance and payroll processes is vital to support users in the use of the council’s Enterprise Resource Planning application, Unit4 Ability to support team members and users in creating a positive and effective working environment and maintaining customer relationships Proven experience of analysing and documenting complex business processes to ensure procedures are effective and completed successfully How to Apply: Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.