Assistant Resident Services Manager - Bournemouth - £30,000 to £32,000 + discretionary bonus
My client, a globally established and leading Real Estate Agency, are currently seeking an Assistant Resident Services Manager to provide onsite lettings and property services to an exciting residential Build-to-Rent development in Bournemouth.
You will be the first point of contact from enquiry stage, viewing the property through to resident move in, ensuring a high level of customer service is provided to residents at all times. You will support the Resident Services Manager to engage with the residents and ensure a sense of community is created within the development.
Leasing/Lettings Negotiator experience would be ideal.
Providing weekly statistics on enquiries and producing market analysis on rents
Provide first class customer service to residents
Organising and running tenant services via third parties and in house
Seeking special offers and discounts for residents from local businesses
Creating a community feel through communication, events and innovations
Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained
Carrying out regular inspections of communal areas and apartments
Work alongside the Building Manager to ensure H&S statutory requirements are met across the development
Previous BTR/Lettings/Property Management experience required
Candidate with strong leasing experience would be ideal
Strong Customer Service background
Strong financial management skills
Working Hours: Monday to Friday 9am to 6pm site based
Salary: £30,000 to £32,000 plus discretionary bonus
For more information please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
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