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Customer service administrator

Winchester
IVOXX LTD
Customer service administrator
€26,000 a year
Posted: 16 August
Offer description

Are you organised, confident with technology, and great with people?This is your chance to join a friendly, well-established local business where no two days are the same. Enjoy a relaxed working environment, full training, and clear opportunities to progress into a senior role.
What Youll Be Doing:
Answering calls and delivering excellent customer service
Booking appointments and managing diaries
Preparing quotes, following up, and closing sales
Upselling products and services to B2C customers
Planning installations and liaising with clients in the showroom
Managing post-install admin, including invoicing, billing, and quoting
Posting updates, photos, and stories on social media
Coordinating warehouse activity, deliveries, and collections
Communicating with suppliers and maintaining stock flow
Providing general admin support to the wider team
What Were Looking For:
Confident using G Suite (Gmail, Google Calendar, Google Sheets, Google Docs)
Experience with CRM systems (Zoho or Salesforce ideal)
ProvenB2C customer serviceand upselling experience
Bonus: experience with Xero or similar accounting software
Full UK driving licence and own transport (location not well served by public transport)
Strong multitasker with a calm, organised approach
Friendly, confident communicator and collaborative team player
What Youll Get:
Salary from £26,000+ per year, plus commission
Full-time, permanent role with stability and ongoing support
Casual dress code and a relaxed, welcoming office culture
Free on-site parking and easy access from surrounding areas
Company benefits including pension and staff discounts
Career progression with scope to move into a senior role
If youre tech-savvy, customer-focused, and ready to make an impact, apply now and take the next step with IVOXX.
IVOXX is a modern recruitment business built on straightforward service, real relationships, and industry knowledge. We help individuals find work they enjoy, with companies who value what they bring. Were proud to be an Equal Opportunities Employer and act as an Employment Business for the supply of temporary workers and an Employment Agency for permanent recruitment.

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