Reading West (Tilehurst)
16 hours per week
Friday and Saturday
Salary: £11,254.00 per annum plus company pension and benefits
We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join our Brewers Decorator Centre in Reading West (Tilehurst). Your role will be to provide exceptional service to our customers in store, support the Branch Manager, and help keep the branch running smoothly and efficiently.
Our Tilehurst Decorator Centre is part of Brewers Group, the largest independent supplier of decorating materials. The branch opening hours are Monday to Friday 7am‑5pm and Saturday 8am‑5pm.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.
Responsibilities
* Provide exceptional service to customers in branch, upholding our reputation for quality Brewers service.
* Use product knowledge to provide recommendations and help customers find the best product for their needs.
* Mix paint for customers, process specialist orders, and request special stock within the Branch network.
* Develop sales of the Company product range including wallpaper, paint and fabric.
* Build relationships with customers to fully identify their needs and provide a comprehensive service.
* Promote seasonal and special items and merchandize goods in-store to increase visibility and sales.
* Assist with stock maintenance in the branch.
* Unload deliveries and ensure stock is distributed throughout the store.
Qualifications
* Exceptional customer service and communication skills, able to understand and translate customer requirements into product recommendations.
* Approachable, open and friendly, able to work both as part of a team and independently.
* Willing to attend training to become a Fire Marshall and/or First Aider if required.
* Keen to learn, develop skills, and progress within the industry.
* Previous retail experience or product knowledge is advantageous but not essential – full training will be provided.
Benefits
* Competitive salary.
* 33 days holiday (including selected bank holidays), pro-rata for part‑time.
* Free life assurance.
* 5% of salary employer contribution to the pension plan (subject to employee contributions).
* Stream – a mobile money‑management app that gives you access to a percentage of your pay as you earn it.
* Employee Assistance Programme – accessible to colleagues, partners, and dependents.
* Virtual GP service for yourself and any dependent children.
* Medicash – an optional funded scheme for healthcare treatments.
* Brewers Colleague discounts on home improvement items.
* Discounts and rewards with selected partners.
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans, and Helping Hand Loan Scheme.
* Staff uniform and uniform cleaning tax relief.
* Comprehensive induction programme and ongoing development.
* After a qualifying period, eligibility for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and use of Holiday Homes.
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