Vacancy Reference: VR/05111
Role Description:
Bridge Recruitment have an exciting opportunity for a Contracts Manager to join the Team of one of our clients, an innovative company providing a wide range of cleaning services to the commercial, education, hospitality, leisure and construction sectors. As Contracts Manager, you will be required to focus on their ongoing contract, with the aim to renew next year. The ideal Contracts Manager will have an excellent track record, cleaning sector experience and strong evidence of delivering service excellence.
Responsibilities:
1. Conduct formal and informal client meetings
2. Full ownership of the relationship mapping strategy laid out to you by the Account Director
3. Manage all projects and push innovative solutions to clients as a primary part of your role. This means having an open mind about challenging the 'normal' scope of works and looking at how technology can be incorporated into it and provide best in class service to the client at all times
4. Project manage IoT in the building and successful delivery of the SLA’s and KPI’s set on the project by the Account Director
5. Respond to all Line Management requests in line with a client/contract KPI
6. Attend and fully participate in monthly one to one reviews with your Manager where you will provide an overview of Oper...