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Operations manager

London
Hays
Operations manager
Posted: 12 January
Offer description

Your newpany

A leading research and publication business based in Central London.

Your new role

• Human Resources: Employee off-boarding; employee performance review management, including training and continuous professional development; maintaining employee files and HR software, including necessary paperwork; liaising with external HR advisors
• Events & Logistics: Organising employee attendance of numerous international and domestic events regarding scheduling, travel, and amodation; liaising with event organisers, travel and hospitality providers; conducting post-event briefings; supporting EA with organising several internalpany events and ensuring that they are carried out to a high standard; organising logistics for external meetings
• IT Support: Maintaining IT systems, including hardware and software; implementing new hardware and software; managing Office 365 and KPI software functions; liaising with external IT support
• Office Management: Supporting Operations Assistant in maintaining a fully functioning office environment, including liaising with office landlord, security, maintenance, and cleaning
• Processes, Procedures and Policies: Supporting Senior Operations Assistant in ensuring that all processes, procedures and policies are up-to-date and relevant; ensuring that the most up-to-date processes, procedures and policies are visible and accessible to all employees; ensuring that processes, procedures and policies are adhered to across thepany
• General Operations: Supporting and advising employees where needed; supporting senior management where needed; managing thepany calendar; developing and implementing strategies to improve efficiency and productivity within both the Operations department and other departments; any other ad-hoc duties
• Supporting and training the Operations Assistants where needed, with the aim that the Operations Assistants can advance to the Operations Manager role in the future.

What you'll need to succeed

You must have experience in a similar role where you have been accountable for multiple business areas. You must be hands on and be willing to get stuck in wherever necessary!

What you'll get in return

Apetitive basic salary of £50-55k depending on experience, plus a generousplete benefits package.

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