Description
We are looking for an experienced Business Support Administrator to join our busy Woking team and office.
This is a crucial role where the purpose is to provide administrative support to the Woking office on a day-to-day basis and to deliver a seamless and professional service to our clients. The Business Support Administrator will also assist with reception duties to cover holidays and non-working days as required.
Why Join Menzies?
1. We are a UK based recognised employer of choice with office locations in London, Surrey, Hampshire, Hertfordshire, and South Wales (Cardiff).
2. Join our family of employees. Be a member and not just a number!
3. We offer a dynamic and rewarding environment with exposure to a diverse range of clients and industry sectors.
4. Our package and benefits are very competitive.
5. Work life balance is part of our organisational culture ,
6. We believe in developing our staff throughout their career.
Key Responsibilities
This is an indicative list of tasks and responsibilities. The Business Support Administrator position is varied and organic, and likely to evolve through mutual agreement.
Office Administrative Support
7. Support for the overall office & various service lines / departments, to include:
8. Producing engagement and disengagement letters
9. Assisting with Anti-Money Laundering procedures
10. Preparing client correspondence
11. Drafting fee invoices
12. Maintaining client database
13. Running monthly and ad-hoc reports
14. Assistance with the preparation of software disbursements
15. Maintaining pipeline of new work (via Hubspot)
16. Assisting with the onboarding of new clients
17. Assisting with the preparation of prospect proposals
18. Admin support for office marketing and business development
19. Working with our various teams and assisting with organising events / workshops
20. Providing cover for the Receptionist during lunch or annual leave - greeting clients and visitors to the office, answering phone calls, preparing refreshments, co-ordinating car park arrangements, opening post, franking, etc.
21. Support for Partners, Directors, and Managers, including use of Templafy, DocuSign, Word, Excel, and PowerPoint
22. Other ad hoc duties as required.
The Person
23. Friendly and engaging, client focused.
24. Basic level of numeracy with excellent attention to detail
25. Competent IT skills including Microsoft Office
26. Strong time management and organisational skills
27. Business support (administration) experience essential
28. Experience in stakeholder management (building relationships)
29. Willingness to learn and adapt to new tasks and systems.
30. Ability to work well under pressure.
Required competencies:
31. Developing Relationships: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
32. Delivering Quality Results: Produces accurate work in a timely manner.
33. Personal Effectiveness: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solution oriented.
Key benefits we offer, but not limited to:
34. Competitive base salary (we do yearly market research to ensure we offer a competitive salary to our employees and joining candidates)
35. 33 days annual leave entitlement a year inc. bank holidays (31.5 days for trainees)
36. Annual buy and sell leave scheme.
37. Private Medical Cover available to all employees (trainees can opt in for a salary sacrifice)
38. Private Pension Matching Scheme : if employee contributes 2.5-5%, we match it and add another 3% on top!
39. Employee Referral Bonus up to £10, for a successful placement
40. Reimbursement of one professional subscription each year
41. Dress for your day policy – you decide, not us!
42. Life Assurance 4x your salary
43. Group Income Protection – 75% of salary if long term sickness exceeds 6 months.
44. Agile Working is embedded in our culture: we understand that everyone works in different ways and need flexibility within their working day.
45. Learning and Development opportunities and Study Support throughout your Menzies career
46. Career Coaching programme for Managers and above
47. Better Place to Work Initiative: proactive benchmarking of the best DEI and wellbeing programmes to offer our employees and improve our employee experience.
48. CSR Programme: each office will be involved in various charity and sporting activities to help raise funds and give back to the local community.
49. Employee Assistance Programme - our EAP is available for all Menzies employees and their families. As well as being a support line for mental health counselling, it also offers practical financial, legal and life management advice 24 /7 and is completely confidential.
50. Paid sick leave – a generous scheme to help you when you are struggling with health issues.
51. Free flu jab, eyesight test and physical health checks
52. Cycle to work scheme.
53. Enhanced Parental + Family Leave : We are a place where you can combine both a career and a family so those going on Maternity Leave can expect % pay for 3 months and 50% pay for the next 6 weeks, those going on Paternity Leave can expect % pay for 2 weeks (both subject to eligibility). We also have Adoption and Shared Parental Leave
54. Volunteering Scheme with a maximum of 2.5 days given by the Firm to match 2.5 days devoted to qualifying schemes by the employee in any 12-month period.
55. Season Ticket Loan
To find out more about our benefits please read
#BrighterThinking is how we sum up the difference we make, as a firm, to our clients and in the way we hire and develop talent in Menzies. It’s finance and accounting expertise, combined with strategic commercial thinking and a promise to add real value across all areas of our client’s businesses.