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Travel Retail - Jo Malone London - Stylist - Gatwick - 24 Hours, Horley
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Client:
Jo Malone London
Location:
Horley, United Kingdom
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
d9cb3b526a12
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and media contacts. Creativity is our day-to-day. From the signature Hand and Arm massage to hosting wedding consultations, floral crowns, graffiti artists, chocolate tasting, and cocktail master classes, our services and events are the talk of the town.
The primary responsibility is to provide outstanding customer service to each customer and to meet service goals. Additional responsibilities include maintaining the store environment, assisting with opening and closing, and housekeeping duties. The Stylist will understand their individual sales and service goals.
Responsibilities and tasks
* Maximize sales performance and productivity
* Build collaborative relationships with colleagues
* Support the execution of in-store events
* Maintain awareness of stock and inventory
* Uphold high visual merchandising standards and work environment
* Be aware of competitor activity and drive an omni-channel approach
* Adhere to brand grooming guidelines
* Maintain high standards of housekeeping
Our Brand
The Employee Promise: Our values are trust, respect, and humor, which we apply in everything we do for the benefit of individuals and the company.
At Jo Malone London, your continued development is deeply invested in. You will become a fragrance connoisseur, awakening the senses and seeing the world in high definition. Our culture of kindness and creativity fosters a happy, supportive, and stimulating environment where careers are built.
Our company brand articulates who we are—it defines our corporate entity, The Estée Lauder Companies.
WE ARE
Individuals. We are a bold, diverse community—home to the most creative talent.
WE ARE
Inventors. We have pushed the boundaries of possibility for over 70 years—together, inventing the future of beauty.
WE ARE
Global Citizens. We demonstrate strong family values, focus on sustainable growth, and are committed to our people, creativity, innovation, and global citizenship. We aim to amplify our company brand and build on The Estée Lauder Companies’ reputation in the industry.
At Jo Malone London, bringing the brand’s generosity to life through exceptional customer service is paramount. Creativity is our daily. From massages to hosting wedding consultations, floral crowns, graffiti artists, chocolate tasting, and cocktail classes, our services are the talk of the town.
The primary responsibility is to provide outstanding customer service and meet service goals. Other responsibilities include maintaining the store environment, supporting operations, and housekeeping duties. The Stylist will understand their sales and service goals.
Responsibilities and tasks
* Deliver exceptional customer service
* Maximize sales performance and productivity
* Build collaborative relationships with colleagues
* Support in-store event execution
* Manage stock and inventory awareness
* Maintain high visual merchandising standards
* Stay aware of competitor activity and promote an omni-channel approach
* Follow brand grooming guidelines
* Maintain high standards of housekeeping
Our Brand
The Employee Promise: Our values are trust, respect, and humor, applied in everything we do for individuals and the company.
At Jo Malone London, your development is a priority. You will become a fragrance expert, awakening senses and viewing the world vividly. Our culture fosters happiness, friendships, and career growth.
Our brand defines our identity and is an extension of The Estée Lauder Companies.
WE ARE
Individuals, inventors, and global citizens—home to creative talent, pushing boundaries, and committed to sustainable growth and innovation.
Together, WE ARE The Estée Lauder Companies.#ELCfamily
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