Job Description
Intensive Housing Management WorkerOxfordHomeless ServicePermanent ContractFull Time£23,000.00 to £25,000.00This is a fantastic opportunity to join a leading Housing Association in Oxford, supporting vulnerable individuals in a supported housing setting as part of a dedicated care and support team.THE ROLEAs an Intensive Housing Management Worker, you will be responsible for ensuring the smooth running and safety of a supported housing service, providing reactive support to residents and maintaining a safe environment in the absence of the support team.
* Carry out Health & Safety checks in line with organisational policies and procedures
* Maintain low levels of voids and ensure timely processing of void properties
* Provide reception duties including phone cover, visitor sign-ins, and coordination of transport
* Respond to resident enquiries and provide emotional and reactive support during crises
* Liaise with external agencies to ensure positive outcomes for residents
* Support tenancy sustainment by identifying and addressing licence breaches
* Maintain accurate reporting documentation and escalate safety concerns to senior staff
THE CANDIDATEWe are looking for someone with experience in a similar setting, or with strong transferable skills and a desire to support vulnerable individuals in a supported housing environment.
* Ability to remain calm and professional in challenging situations to help de-escalate conflict
* Excellent communication and interpersonal skills
* Strong organisation and multitasking capabilities
* Intermediate Microsoft Office skills and willingness to learn internal systems
* Previous experience in homelessness, substance misuse, or mental health support is desirable but not essential
THE CONTRACT36 Hours Per Week, Monday to Friday, 9am to 5pm (some flexibility required)Permanent Contract£23,000.00 to £25,000.00 per year, plus benefitsHOW TO APPLYTo apply for this role, please email a copy of your CV to .uk or call onto discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!