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Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer, representing 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners.
We are currently on the lookout for aService Technicianto join our established team at SnowsToyota & Lexus, based inBournemouth & Poole.
Your Day
As aService Technician ,you will carry out a variety of workshop tasks in an efficient and safe manner. The aim is to meet customer requirements while maximising workshop utilisation and productivity.
Your day will include:
* Flexibility to switch between both Toyota Bournemouth and Lexus Poole with reasonable notice. Travel time will be taken into consideration, and a reduced productivity target will be applied to accommodate this.
* Working in accordance with brand and dealership processes, ensuring accurate clocking and that all associated parts are assigned to repair work prior to job completion.
* Liaising directly with clients where appropriate and creating clear videos to ensure identified work is explained in a way that provides clarification and justification.
* Supporting the Front of House team and ensuring write-ups are clear and accurate.
* Attending regular training to update and enhance technical skills.
* Ensuring the immediate working environment is kept clean and free of any practices that may pose a hazard to yourself or others.
Have You Got What It Takes?
* Relevant City & Guilds, BTEC or NVQ accreditation.
* Previous work experience in a franchised dealership.
* Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
* Ability to work effectively as part of a team.
* Commitment to delivering first-class customer service.
* Able to plan and organise your workload and meet agreed deadlines.
What’s in It for You?
* Highly competitive salary and bonus scheme.
* Full training and support to help you immerse yourself in the role and Snows' values.
* 30 days' holiday, including Bank Holidays, plus additional entitlement recognising length of service (at 5, 10, 15, and 20-year anniversaries).
* Birthday day off.
* Discounted MOTs, servicing, and parts.
* Recommend a Friend / Introducing a Customer bonus schemes.
* Life Assurance benefit.
* Snows Contributory Pension Scheme.
* BEN – Employee Assistance Programme.
* Excellent development opportunities to learn and grow with Snows.
* Role-dependent tool box insurance.
* Free on-site parking.
Hours of Work
* Monday to Friday: 08:30 – 17:30 (with 1 hour for lunch)
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