Position: Export Account Manager
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Location: Leeds
Salary: £30,000 - £35,000 + OTE bonus
Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish.
This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery.
Job Overview
* Act as the main point of contact for allocated clients, managing their day-to-day export requirements
* Take full ownership of shipments from initial enquiry through to final delivery
* Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight
* Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins
* Follow up on quotations and support in securing and retaining business
* Prepare and manage all export and customs documentation, ensuring compliance and accuracy
* Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates
* Arrange UK collections and deliveries from customer load points through to destination
* Ensure all shipment data is accurately recorded and maintained within internal systems
* Prepare and issue sales invoices, and check/authorise supplier invoices for payment
* Work collaboratively within a small team, supporting colleagues and assisting with training where required
* Identify potential opportunities for growth within existing accounts and flag to management
Job Requirements
* Previous experience within freight forwarding/export operations is essential
* Experience with deep sea exports is advantageous but not essential
* Confident managing client relationships alongside operational responsibilities
* Strong understanding of export processes, documentation, and customs procedures
* Ability to manage multiple shipments and priorities in a fast-paced environment
* Comfortable working within a small team and flat management structure
* Looking for a stable, long-term position with ownership of their role
Salary & Benefits
* £30,000 - £35,000 (DOE) + Monthly bonus scheme
* Monday - Friday, 08:30 - 17:00
* Early finish Friday (approx. xsngvjr 15:00-15:30, discretionary)
* 23 days holiday, plus bank holidays and birthday off
* Contributory pension (5% employee / 3% employer)
* 24/7 Health & Wellbeing support (including GP access and counselling for staff and family)
* Newly refurbished offices with free on-site parking
* Regular social events and company-funded activities
* Annual salary and performance reviews
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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