Provide customer support for installed ESG products by identifying, diagnosing, and providing a resolution. To provide application support by resolving complex queries raised through the service desk to the agreed service level. To assist in the definition of feasible, cost-effective solutions to meet the agreed functional and non-functional requirements. To understand GUI standards and assist users in interpreting these as required, liaising with the users, and undertaking GUI design and prototyping. To participate in the design and architecture of the software solution. To undertake and participate in quality reviews. To assist in the identification of opportunities for component and technology re-use. To appreciate the importance of design and software specifications. To construct and document new and amended software in accordance with ESG standards, to meet the requirements of the design/program specification. To understand the principles and objectives of user documentation; assist in the preparation of user documentation. To contribute to the project planning process by providing estimates of effort and elapsed time for the assigned work; to advise of any deviations from the plan and recommend corrective actions. To understand the importance of quality control, to comply with all relevant standards and procedures and participate in quality assurance and control activities. To understand the importance of change control and work within a formal change control system. To report progress and participate in progress meetings. Have an interest in the Java eco-system, read about new frameworks, keep up to date with new language features and think how these can be applied to existing products. Active mentoring of junior software engineers via pair programming, code reviews, etc. Qualifications, Attributes & Experience Essential: A minimum 2:1 Degree in Computer/IT related discipline or an active GitHub profile with a keen interest in Java. A minimum of 2 years development experience within a commercial environment. You will have: Good problem-solving techniques Good inter-personal skills Ability to work well within a team Be a self-starter and show initiative Good understanding of full IT lifecycle, with detailed knowledge of at least one of the following: Analysis/Design, Software Engineering, Testing, Implementation About You At least 2 years commercial experience of software development, with one or more of the following technologies: Java, Spring, Hibernate, Maven, GIT, JUnit, JQuery, HTML & CSS Proven experience of software development projects and a commitment to utilising development methodologies is essential Ability to provide software process improvements is essential Excellent written and oral communications Working knowledge of the Energy Industry is desirable, but not essential Working in an agile software development environment is desirable, but not essential