Planning and Compliance Consultant Location: West London Pay: £28,000 to £30,000 per annum plus commission Hours: 8:30 am to 5:30 pm - plus out-of-hours escalation for on-call team Days: Monday to Friday, plus some weekends during peak periods The Role A leading recruitment agency is seeking an enthusiastic and proactive Planning and Compliance consultant to build enduring relationships with its clients, candidates, and colleagues, match people to contingent jobs, provide expert support and advice, and ensure that the best possible service is delivered at all times. Key Requirements The role requires an enthusiastic and proactive outlook with excellent commercial acumen and negotiation skills, providing tactical and strategic solutions on service delivery and inclusive talent attraction strategies You will deliver consultative support for services to both candidates and clients including but not limited to the recruitment cycle, legislative compliance, contract governance, worker care, payroll, pre-employment screening and reporting - driving continuous improvement to maximise on existing and new opportunities. You will meet and exceed forecasted sales and delivery targets, to achieve individual and overall team / departmental / client budgets, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), following company guidelines and processes. Experience Ideally within a recruitment, or planning & compliance environment, interacting with both a wide portfolio of customers, whilst demonstrating the ability to communicate with the public. Understand the principles of the recruitment and selection processes. Understand agreed job-related minimum performance standards, KPIs (vacancies taken, sales/service calls, client visits, ratios of shortlisting to interviews to offer and hire etc.) and how they will be assessed and measured. Understand employee rights and responsibilities including equality, diversity, and inclusion. Good written and verbal command of English language Demonstrate the ability to successfully manage relationships across all levels Experience of a customer facing role To be considered for interview please send an up to date CV