Ticketing & Supporter Services Executive
£29,000 + package
London Based
I'm working with a leading sporting organisation who are looking to recruit a Ticketing and Supporter Executive to join the team.
This role will take a lead on all day to day ticketing and operations as well as working directly on event days for global events and tournaments across the calendar yar.
Day to day Responsibilities:
* Overseeing and management of all ticketing requests for event and non event-day events
* Working directly with supporters and fans to improve their experience and implement new methods to improve event days
* Main point of contact for all customers, being on hand to deal with any requests of queries
* Processing of all ticketing requirements, process driven using different systems to manage all inventory
* Working on-site and being on hand for events days. Being a point of contact for spectators on event days and working around venues and other areas including hospitality
* Supporting the achievement of all commercial targets
Candidate Specification:
* Ticketing & Ops experience ideally working across the sport or entertainment industry
* Experience dealing with high volume of ticketing requests
* Matchday and event day experience
* Experience managing ticketing systems
* Ability to work on weekends for events
* Ability to deal with the public with a focus on service excellence
* Able to work under pressure
Please apply with a copy of your most up to date CV to the advert above!