MaintenanceOperative(Handyman) Location:ClannyHouse,Sunderland Reportingto:AccommodationManager Hours:Full-time,MondaytoFriday(typically9:00am5:00pmwithoccasionalflexibilityrequired) AbouttheRole FlowStudent,partofMCRPropertyGroup,isseekingareliableandpracticalMaintenanceOperativetosupporttheday-to-dayupkeepofClannyHouse,Sunderland.Thisroleisprimarilyahands-onhandymanpositionresponsibleforgeneralrepairs,maintenancetasks,andsupportingthewideroperationalteaminensuringthebuildingremainssafe,well-maintainedandcomfortableforresidents.WorkingcloselywiththeAccommodationManagerandsiteteam,theMaintenanceOperativewillcarryoutroutinemaintenance,respondtoreactiverepairrequestsandassistwithplannedpreventativemaintenanceacrosstheproperty. KeyResponsibilities Carryoutgeneralmaintenanceandhandymandutiesacrossthestudentvillage. Respondpromptlytoreactivemaintenancerequestsfromresidentsandthesiteteam. Undertakeminorrepairsincludingplumbing,electricalfixes,joineryanddecorating. Assistwithpreventativemaintenanceandroutinepropertychecks. Supportroomturnaroundsduringcheck-outandcheck-inperiods. Maintaincommunalareasensuringtheyremainsafe,cleanandfullyoperational. Conductbasicinspectionsofequipmentandbuildingsystems. Assistexternalcontractorswhenrequiredandensureworksarecompletedsafely. Logandupdatemaintenancerequeststhroughthepropertymanagementsystem. Supportemergencyresponsesincludingfirealarmactivations,waterleaksorurgentbuildingissues. Ensurecompliancewithhealthandsafetypoliciesandsafeworkingpractices. SkillsandExperience Provenexperienceinahandyman,maintenanceorfacilitiesrole. Practicalknowledgeofbasicelectrical,plumbingorbuildingrepairs. Abilitytotroubleshootandresolvemaintenanceissuesefficiently. Goodorganisationalskillsandabilitytoprioritisetasks. Strongcustomerserviceapproachwheninteractingwithresidents. Abilitytoworkindependentlywhilesupportingthewidersiteteam. Desirable Tradequalificationorexperienceinelectrical,plumbing,joineryorbuildingmaintenance. Previousexperienceworkingwithinresidentialproperty,hotelsorstudentaccommodation. Basicunderstandingofbuildingcomplianceandsafetystandards. PersonalAttributes Reliableandproactivewithastrongworkethicandhappytobehandson Practicalknowledgeofbasicelectrical,plumbingorbuildingrepairs. Friendlyandapproachablewhendealingwithresidentsandcolleagues.Comfortablewithenteringstudentrooms Abletoremaincalmandorganisedwhenrespondingtourgentissues. Location:ClannyHouse,Sunderland Reportingto:AccommodationManager Hours:Full-time,MondaytoFriday(typically9:00am5:00pmwithoccasionalflexibilityrequired) AbouttheRole FlowStudent,partofMCRPropertyGroup,isseekingareliableandpracticalMaintenanceOperativetosupporttheday-to-dayupkeepofClannyHouse,Sunderland.Thisroleisprimarilyahands-onhandymanpositionresponsibleforgeneralrepairs,maintenancetasks,andsupportingthewideroperationalteaminensuringthebuildingremainssafe,well-maintainedandcomfortableforresidents.WorkingcloselywiththeAccommodationManagerandsiteteam,theMaintenanceOperativewillcarryoutroutinemaintenance,respondtoreactiverepairrequestsandassistwithplannedpreventativemaintenanceacrosstheproperty. KeyResponsibilities Carryoutgeneralmaintenanceandhandymandutiesacrossthestudentvillage. Respondpromptlytoreactivemaintenancerequestsfromresidentsandthesiteteam. Undertakeminorrepairsincludingplumbing,electricalfixes,joineryanddecorating. Assistwithpreventativemaintenanceandroutinepropertychecks. Supportroomturnaroundsduringcheck-outandcheck-inperiods. Maintaincommunalareasensuringtheyremainsafe,cleanandfullyoperational. Conductbasicinspectionsofequipmentandbuildingsystems. Assistexternalcontractorswhenrequiredandensureworksarecompletedsafely. Logandupdatemaintenancerequeststhroughthepropertymanagementsystem. Supportemergencyresponsesincludingfirealarmactivations,waterleaksorurgentbuildingissues. Ensurecompliancewithhealthandsafetypoliciesandsafeworkingpractices. SkillsandExperience Provenexperienceinahandyman,maintenanceorfacilitiesrole. Practicalknowledgeofbasicelectrical,plumbingorbuildingrepairs. Abilitytotroubleshootandresolvemaintenanceissuesefficiently. Goodorganisationalskillsandabilitytoprioritisetasks. Strongcustomerserviceapproachwheninteractingwithresidents. Abilitytoworkindependentlywhilesupportingthewidersiteteam. Desirable Tradequalificationorexperienceinelectrical,plumbing,joineryorbuildingmaintenance. Previousexperienceworkingwithinresidentialproperty,hotelsorstudentaccommodation. Basicunderstandingofbuildingcomplianceandsafetystandards. PersonalAttributes Reliableandproactivewithastrongworkethicandhappytobehandson Practicalknowledgeofbasicelectrical,plumbingorbuildingrepairs. Friendlyandapproachablewhendealingwithresidentsandcolleagues.Comfortablewithenteringstudentrooms Abletoremaincalmandorganisedwhenrespondingtourgentissues.