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Technical support officernew

Kettering
Temporary
Opus People Solutions
Technical support officer
Posted: 6h ago
Offer description

Technical Support Officer - Planning Policy & Placemaking

Location: Thrapston

Salary: £13.02

Contract Type: Temporary for 12 weeks

Hours: 37 hours

Are you detail-oriented, organised, and passionate about supporting planning and placemaking initiatives? Opus People Solutions on behalf of North Northamptonshire Council is looking for a Technical Support Officer to join our Planning Policy and Placemaking Service, providing essential technical and administrative support across a range of activities that help shape our communities.

Key Responsibilities

1. Provide technical and administrative support to enhance service performance and customer satisfaction
2. Manage shared email inboxes and respond to public enquiries professionally and promptly
3. Maintain and collate data using mapping systems and databases
4. Coordinate printing and distribution of public consultation materials
5. Organise venues and logistics for meetings, events, and public exhibitions
6. Conduct desk-based and on-site surveys to support planning policy
7. Assist in preparing statutory monitoring reports under Section 35 of the Planning and Compulsory Purchase Act 2004
8. Process and make recommendations for street naming and numbering in line with Council policy

About You

We're looking for someone who is:

9. Educated to GCSE level (Grade C / Level 4 or above) in Maths and English or equivalent
10. Experienced in administrative processes and using Microsoft Office applications
11. Able to understand planning documents, maps, and architectural drawings
12. Skilled in prioritising workload and working independently
13. A strong communicator with excellent customer service skills
14. Willing and able to travel independently for site visits and events

Desirable Skills:

15. Experience with GIS, planning systems (e.g., Idox, CDP Smart, Objective Keystone)
16. Working knowledge of planning legislation and practice
17. Ability to calculate areas, fees, and interpret plans

This is a fantastic opportunity to contribute to meaningful planning work that directly impacts local communities. You'll be part of a collaborative team, working on diverse projects and gaining valuable experience in a dynamic public sector environment.

Apply today and help us shape the future of our places and spaces.

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