This temporary role as a Customer Service Advisor requires an individual with excellent communication skills to provide exceptional support to customers during both day and night shifts. The ideal candidate will contribute to the smooth operation of the customer service department in the not-for-profit sector.
Client Details
This role is with a well-established organisation operating within the not-for-profit sector. The company is based in Stockport and is dedicated to delivering high-quality services to its community. As a mid-sized organisation, it offers a professional environment focused on making a positive impact.
Description
As a Temporary Customer Service Advisor (Days & Nights) you will:
Answering calls and handling call-centre type queries related to customer well-being.
Providing compassionate and empathetic care to customers.
Updating customer accounts within a CRM system.
Ad-hoc duties as and when required.
Profile
A successful Temporary Customer Service Advisor should have:
Experience working within a call centre environment is essential
Ability to work flexibly across day and night shifts.
Can commit to an on-going temporary role with the view to go perm
Confident on the phone and a positive demeanour
Strong work ethic and a self-starter attitude.
Team Player A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).
Job Offer
Opportunity to join growing company
Opportunity for the role to be extended/go permanent
Immediate start