Please note that this vacancy is an apprenticeship role. Job Summary: To provide administration and secretarial support to the practice, by successfully completing clinical correspondence training to ensure appropriate knowledge of coding and understanding of protocols and procedures is obtained and applied when carrying out duties. The role will incorporate managing incoming patient correspondence and requests. To include clinical coding, reading and sharing sensitive information, word processing and typing skills and general clerical work over three sites. Job responsibilities: * Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols. * Responsible for coding letters and contents to patient record. * Ensuring all documents are filed correctly and accurately. * Process incoming e-mails in a timely fashion in accordance with relevant procedures. * Working with the Healthcare Providers, sharing sensitive information as required. * To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner. * Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately. * Review daily worklists for advice and guidance responses and where referrals have come back with an issue; action appropriat...