Kickstart Your Career in IT with IT Managed!
Are you passionate about technology and eager to learn? IT Managed, a trusted IT support and managed services provider, is looking for a motivated IT Apprentice to join our friendly and growing team. This is a fantastic opportunity to gain hands-on experience in IT support, networking, and cybersecurity while learning from experienced professionals who will help you build a successful career in the tech industry.
At IT Managed, we value our people and believe in creating a supportive and enjoyable workplace. You'll benefit from 22 days of holiday plus bank holidays, regular team social events, and a Christmas and New Year shutdown to relax and recharge.
In this role, you'll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Carry out remote sessions with clients/end users to resolve support issues
2. Liaise with clients and end users via phone, email and occasionally face to face on a day-to-day basis
3. Manage the internal IT/network/VOIP infrastructure (after adequate training)
4. Assist in the creation of commissioning guides and standards documents
5. Complete training courses to become competent with popular AV products and services
6. Represent AVM and uphold our reputation with all c...