Overview
We are looking for an enthusiastic and motivated individual to help deliver our regulatory responsibilities as the Enforcement Authority for the Reservoirs Act 1975 in England. The Reservoirs Act helps to ensure the safe operation and management of dams.
As an officer in the Compliance and Monitoring team, part of the Reservoir Regulation team, you will be responsible for monitoring compliance with the Reservoirs Act 1975 for the 2140 reservoirs in England.
Responsibilities
* Manage day-to-day correspondence.
* Record incoming documentation on our database to ensure that our records are accurate and up to date.
* Encourage compliance when reports or certificates are not received as expected.
* Be the first point of contact for reservoir owners and panel engineers.
* Provide information and advice on the requirements of the Act.
Team and working pattern
We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies. This role is a part-time job share (22.2 hours per week).
The team
You will join the Environmental Assessment and Reservoir Regulation department, which is part of the Flood & Coastal Risk Management (FCRM) Directorate. The Reservoir Regulation team is a nationally dispersed team comprising 25+ motivated, experienced, skilled, and passionate people who regulate more than 2140 large raised reservoirs in England. Travel and occasional overnight stays may be required.
Experience/skills Required
* Good verbal and written communications skills
* Attention to detail
* Ability to prioritise a varied workload
Contact and additional information
For further information or an informal chat about the role, contact Liana King. Interviews will be conducted remotely on Microsoft Teams during the week commencing 06 October 2025.
Email: liana.king@environment-agency.gov.uk
This is a part-time job share (22.2 hours per week) and a national role; you can be based at any Environment Agency office.
All joining staff are required to undertake training and participate in incident response duties when needed. An incident response role is part of working for the Environment Agency.
Competencies
* Data and Information Management — Please give an example of how you have collected, managed and shared data, ensuring compliance with relevant data laws, policies, processes and standards. Your answer will be used for interview selection (STAR technique may be used).
* Communicates Effectively — Please provide an example of explaining complex technical information to a non-technical audience, your approach, and how you checked understanding. This will be used for interview selection (STAR).
* Focuses on Customers and Partners — Please provide an example of communicating a message a customer did not want to hear, how you handled it, and how you managed the relationship going forward (STAR).
Note: If applying from the Civil Service, Environment Agency is not part of HM Civil Service and you would not be a Crown Servant upon appointment. Details on eligibility for continuous service and redundancy considerations are provided in the candidate guidance.
The Environment Agency is committed to a diverse and inclusive workforce and flexible working patterns, including job sharing. We have a Guaranteed Interview Policy to support candidates with disabilities.
The Environment Agency, as a Non-Departmental Public Body, uses Central Government frameworks for recruitment. For information about becoming a Crown Commercial Service supplier, visit gov.uk.
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