Hours : Full-time (36 hours per week) Contract: Fixed Term - 6 Months Salary: £28,781 - £31,069 per annum Closing Date: 28/10/2025 Location: Hammersmith Campus About us: At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Ambition, Accountability, Collaboration, Innovation and Inclusion. We have three college sites across West London: Ealing, Hammersmith, and Southall. By bringing your skills to the College, you will have a wonderful opportunity to make a difference in our students’ education and future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement. For further information about the College, please visit our website. About the role: We are seeking a dedicated Apprenticeships Liaison and Employer Support Officer to lead the sign-up and induction process for apprentices. This role ensures high-quality service delivery from initial contact through to the completion of apprenticeships. Key Responsibilities: Oversee and coordinate the effective sign-up process for apprentices. Ensure all enrolment paperwork complies with college policy and ESFA requirements. Facilitate pre-enrolment/induction sessions and ensure smooth processing. Maintain regular contact with apprentices, employers, and training teams. Liaise with Business Development, delivery teams, and other departments to ensure effective enrolment and support. Handle apprenticeship enquiries and provide necessary follow-up. Promote safeguarding, equality and diversity, and health and safety in line with College policies. Qualifications and Experience: 4 GCSEs at grade C or above, including English and Maths. Level 2 Business Administration qualification or equivalent. Experience in customer service and a busy office environment. Strong IT skills, including Gmail, Excel, and Word. Knowledge of apprenticeships and student data systems. Excellent communication, organizational, and interpersonal skills To be eligible to apply for this role, you must possess the relevant qualifications listed in the Person Specification. For more information please have a look at the Job Description which outlines the role and person specification in further detail. What we offer : Our team are important to us, and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a member of the Support Team, you will receive: Excellent Holiday Allowance, plus bank holidays (8) and College closure days at Christmas (3) Eye care vouchers Cycle to Work scheme Interest-free loans for Season tickets; Computers Contributory average salary with Local Government Pension Scheme (LGPS) Continuous Professional Development Events (CPD) Access to Perkbox, our rewards and discount platform Access to the Colleges Employee Assistance Programme (EAP) Discount at the College's on-site hair and beauty salon. Important Information: The safety and welfare of our learners and staff are extremely important to us, and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. For further information about our Safeguarding and Prevent policy, please view the documents attached. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership. To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting Statement as part of your application where you need to address how you fit the Person Specification detailed in the Job Description attached to be considered for the position. We reserve the right to close the submission deadline earlier than expected, so please ensure you submit your application as soon as possible.